Privacy Policy

The Dispute Board Federation ("we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, share, and protect information about you when you visit our website, https://dbfederation.org/ (the "Site"), and engage with our services, including our events, training courses, adjudication/arbitration appointments, and membership applications.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.

1. Information We Collect

We collect different types of information depending on how you use our Site and engage with our services.

a. Personal Information You Provide

When you register on our Site, apply for membership, sign up for training courses, or inquire about appointments, you may provide us with the following personal information:

• Name;
• Contact information (email address, phone number, postal address);
• Professional details (e.g., job title, organisation name, experience);
• Payment information (when paying for courses or membership fees);
• Any additional information you choose to provide in your application or communications with us.

b. Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages you visit on our Site and the date and time of your visit
• Referring URL (the website that directed you to our Site)

We collect this information to improve our Site and ensure that our content and services are relevant and useful.

2. Your Choices:

You can choose not to provide certain personal information, but it may affect your ability to register for webinars

3. Legal Basis for Processing

We process your personal data under the following legal basis:

• Contractual Necessity: To provide our services to you, such as processing membership applications and managing training registrations.
• Consent: For optional communications and services where you have explicitly opted in.
• Legal Obligation: To comply with applicable laws, such as financial reporting requirements.
• Legitimate Interests: To improve our services, ensure website functionality, and maintain security.

4. How We Use Your Information

We use the information we collect to:

• Process your membership applications and maintain our membership records
• Create statistics;
• Provide information and updates about our training courses, appointments, and other services;
• Respond to your inquiries, comments, and requests;
• Manage payments and provide you with receipts or other related transactional information;
• Improve our Site’s content, functionality, and usability;
• Enforce our Site’s terms of use and protect against fraud, misuse, and unauthorised access;
• Make recommendations for dispute boards/arbitral tribunal appointments;

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who help us operate our Site, process payments, send communications, and provide our services. These providers are contractually obligated to protect your information and use it only to provide services to us.
• For Legal Compliance and Protection: We may disclose your information as necessary to comply with any applicable law, regulation, legal process, defence/initiation of legal claims or governmental request.

6. Your Rights Regarding Your Information

You have the following rights concerning your personal information:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Correct: You may request that we correct any inaccurate or incomplete information.
• Right to Erase: You may request the deletion of your personal information, subject to certain legal and contractual restrictions.
• Right to Objection or Restrict: You may object to or request the restriction of processing your personal information in certain circumstances.
• Data Portability: You may request a copy of your personal information in a commonly used format.

To exercise any of these rights, please contact us at info@dbfederation.org. We may require additional information to confirm your identity before fulfilling your request. We commit to revert to you within the statutory deadlines.

7. International Data Transfers

If we transfer your personal data outside the UK or the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Contracts using standard contractual clauses approved by the European Commission or UK Information Commissioner’s Office.
• Transfers to countries with adequacy decisions.

8. Security of Your Information

We use reasonable physical, technical, and administrative measures to protect your personal information from unauthorised access, use, disclosure, alteration, and destruction. However, no online data transmission or storage system can be guaranteed 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, as outlined in this Privacy Policy, and to comply with legal obligations, resolve disputes, and enforce our agreements.

10. Third-Party Links

Our Site may contain links to other websites that are not operated by us. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. We will post the updated Privacy Policy on this page with the effective date at the top. We encourage you to review this Privacy Policy regularly to stay informed about our data practices.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

The Dispute Board Federation
Email: info@dbfederation.org.
Address: 25 Southampton Buildings, London, WC2A 1AL, United Kingdom

Thank you for trusting us with your personal information. We are committed to protecting your privacy as we provide you with valuable services in dispute resolution and adjudication.