1. Home
  2. Privacy Policy & Terms of Use

Accessibility Policy

Last Updated: December 2025

The Dispute Federation is committed to ensuring that our website, https://dbfederation.org/ (the "Site"), is accessible to all users, including those with disabilities. We aim to provide a positive experience for all visitors, regardless of their abilities or the technologies they use.

1. Our Commitment to Accessibility

We strive to adhere to accessibility standards to ensure that individuals with disabilities can access and enjoy our services, training courses, and membership offerings. Our efforts include following the guidelines outlined by the Web Content Accessibility Guidelines (WCAG) 2.1, specifically aiming to meet the standards at Level AA.

2. Accessibility Features

To enhance accessibility, we have implemented the following features:

  • Screen Reader Compatibility: Our Site is structured and coded to be compatible with popular screen readers, allowing visually impaired users to interact effectively.
  • Colour Contrast: We use colour contrasts that meet WCAG 2.1 standards, ensuring readability for users with visual impairments or colour blindness.
  • Resizable Text: Users can increase text size without loss of functionality or content, ensuring readability for those with low vision.

3. Continuous Improvement

Accessibility is a continuous process. We are committed to regularly testing and improving the accessibility of our Site by:

  • Periodically reviewing our content, features, and code for accessibility
  • Providing training for our staff on accessibility best practices
  • Implementing feedback from users to improve accessibility features

4. Third-Party Content and Services

While we strive to ensure accessibility across all areas of our Site, some third-party content and services (such as embedded videos, social media features, or links to external sites) may not fully conform to accessibility standards. We encourage third-party providers to offer accessible content and will provide alternative access where possible.

5. Contact Us for Accessibility Assistance

If you experience any barriers to accessing our Site, need assistance, or would like to share feedback, please contact us. We will work to address any accessibility issues you encounter.

Contact Information:

The Dispute Board Federation
Email: info@dbfederation.org.
Address: 25 Southampton Buildings, London, WC2A 1AL, United Kingdom

We value your input as it helps us improve our Site’s accessibility for everyone. Thank you for helping us create a more inclusive digital experience.

6. Policy Updates

We may update this Accessibility Policy periodically to reflect improvements or changes in accessibility standards. The most recent update date will be displayed at the top of this policy.